FAQ
I would never want to return my shirt because I love it so much, but if it's too big, what should I do?
Eat a donut. We are a pre-order site so exchanges are not possible. Please be sure to order correctly.
Do you accept returns?
Sometimes, but please have a good reason for us to put down our wine. If the item is defective, we'll be glad to help. If you ordered wrong....girl....don't email us. Contact customerservice@onefunnymother.com to start your return.
Is "I don't like it" a good reason?
No.
Do your shirts run true to size?
We recommend you size up in all our women's shirts if you like a looser fit.
I love what you do and I love your shirts/ hats... How can I help spread the word?
Leave a review under the product you purchased....and maybe a joke:)
Is there anything I need to know about your shirts/ hats?
They are so soft you'll feel like you're getting a hug, they won't be a size smaller after you wash them and they're gluten free.
Who makes your shirts?
My mom stitches them all by hand in my basement. (LIES)
Will this shirt show off my mom underwear when I reach for cans up high at my grocery store?
It shouldn't. How big is your underwear? All of our shirts run long to avoid uncomfortable exposure to your belly...also knows as "vagina length."
When I bend over will this shirt show that weird gap in my jeans and, again, show my mom underwear?
Hopefully not. Please stop asking us about your underwear.
Which is your favorite shirt?
We love them all, just like my children. (But if I was drunk I'd tell you I love my son and the My Hair Looked Good Yesterday Hat)
How long will it take to get my shirt/hat?
If we have it in stock, it will usually ship out the next day or so.
I haven't received my shirt yet....what's up?
Sometimes we run out and it's a pandemic. We have no employees except my children...which, I'm sure you understand, is not optimum. We're not Amazon, okay. My mom can only stitch so fast.
I think I've waited long enough for my order...I'm about to email someone using CAPITAL LETTERS. Is that a good idea?
No.
What can I do to calm down my brain that knows it ordered a shirt and just wants some reassurance?
Email us at customerservice@onefunnymother.com. The OFM team will be happy to assist you, using lower case letters.
What are OFM bucks? I got them...what do I do?
Because we have so many loyal supporters, we launched our OFM bucks program. You gain OFM bucks through purchases, referrals and sharing our products. You can use those OFM bucks for future purchases. Be sure to complete your registration by clicking on the RED PURSE button on the OFM store page. Once registered...you can redeem OFM points to use on future purchases by logging into your account...click "Ways to Redeem" then "Redeem" and then use the red dot to scroll to the right until you've reached the number of OFM bucks you'd like to use. Click "Redeem" again and a discount code is created that will show up at check out.
What's a supporter?
Our supporter program is through FB and is a monthly subscription that people sign up for to support my all our shenanigans, whether you enjoy our Tipsy Tuesday Broadcast, One Funny Morning or our videos or products, its a way of saying...."I get you're an artist, I like what you do and I'd like to support you:) Click here to become a supporter!
How do I change my supporter method of payment?
iPhone or a MAC:
- Click on Settings
- Click on your name
- Click on Payments & Shipping
- Then update your card
Android or PC:
- Open the Google Play app .
- At the top right, tap the profile icon.
- Tap Payments & subscriptions Subscriptions.
- Select the subscription you want to update.
- Tap Manage Update.
- Follow the instructions to update your payment method.
How do I cancel my supporter subscription?
- Click on Settings
- Click on your name
- Click on subscriptions
- Click on Facebook
- Click CANCEL SUBSCRIPTION
How do I find an OFM Chapter group?
How do I create a new Chapter group?
1. Top right of FB
2. The Menu circle (the one with 9 dots)
3. Under Social click groups
4. Create new group
What is Ugly Monday Giveaway?
Become a supporter and enter to win a special prize each week.
Does Dena ever sleep?
She is basically a vampire.
Is this a real company or do you guys make all this shit up?
Yes and yes.
I have an idea for a shirt...who should I tell?
Yo mamma.
Is that a "for real" answer?
That's what she said.
Did you write these FAQ's while you were drunk on a plane?
Yes. How did you know?
Who should I contact about selling your products in my store?
It better be good....customerservice@onefunnymother.com
For real, I'd like to give you an idea for a shirt and I do not wish to receive compensation in any way. I think the world needs more funny shirts for women with bra rolls. Where should I send my idea?
customerservice@onefunnymother.com